Last Updated On 28-Jul-2025
Effective Date 28-Jul-2025
This Privacy Policy describes the policies of Costruzioni Pivetta Giampaolo Srl, Via Monfalcone 11, 33085 Maniago (PN) – Italia, email: info@homy.apartments, telefono: +39 392 534 7348 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.homy.apartments/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
1. Information We Collect
We collect and process the following personal information:
- Name
- Mobile number
- Address
- Payment information
2. How We Use Your Information
We use your personal information for the following purpose:
- Managing customer orders
If we need to use your information for any other purpose, we will ask for your consent.
We will only use your data for the purpose(s) you have consented to unless required otherwise by law.
3. How We Share Your Information
We do not share your personal information with third parties without your consent, except in the following limited cases:
- Analytics
Third parties are required to use the personal information only for the intended purpose and not retain it longer than necessary.
We may also disclose your personal information:
- To comply with legal obligations, regulations, or court orders
- To enforce our agreements, including this Privacy Policy
- As part of a merger or acquisition of our company
4. Retention of Your Information
We will retain your personal information for 90 days to 2 years after account termination or as long as necessary to fulfill the purposes outlined in this Privacy Policy.
In some cases, we may retain data longer for legal, reporting, or legitimate reasons such as fraud prevention or enforcing legal rights.
Anonymous or aggregated data may be stored indefinitely.
5. Your Rights
Depending on the applicable law, you may have the right to:
- Access, correct, or delete your personal data
- Receive a copy of your data
- Restrict or object to the processing of your data
- Request data portability
- Withdraw any previously given consent
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at info@homy.apartments. We will respond in accordance with applicable laws.
Please note that if you do not allow us to collect or process the required personal information or withdraw consent,
you may not be able to use certain services.
6. Cookies and Tracking Technologies
To learn more about how we use cookies and similar technologies, please refer to our Cookie Policy.
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/. The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents. The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
7. Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access.
However, no method of transmission over the Internet is entirely secure.
Therefore, we cannot guarantee the absolute security of your information and any transmission is at your own risk.
Chatbot and Artificial Intelligence
This website uses a chatbot based on artificial intelligence technology provided by OpenAI in order to provide general information about the services offered, the apartments, and the stay arrangements.
Messages voluntarily entered by users into the chatbot may contain personal data and are transmitted to OpenAI’s servers solely for the purpose of generating the requested response.
Purpose of processing
To provide informational support to users and respond to general inquiries.
Legal basis for processing
User consent (Article 6(1)(a) GDPR), expressed by voluntarily initiating the conversation after viewing the relevant information notice.
Categories of data processed
Free-form text entered by the user. Users are advised not to enter personal data, payment information, or documents.
Methods of processing
Data processing is carried out using electronic and telematic tools.
Data retention
Conversations are not stored by the Data Controller or, if stored for technical purposes, are retained for a limited and proportionate period of time.
Transfer of data to non-EU countries
Data may be transferred to countries outside the European Union. Such transfers are carried out in compliance with the safeguards provided for by the GDPR, including Standard Contractual Clauses approved by the European Commission.
Data processor
OpenAI, in accordance with the contractual terms and policies available on the provider’s official website.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Costruzioni Pivetta Giampaolo Srl, Via Monfalcone 11, 33085 Maniago (PN) – Italia, email: info@homy.apartments. We will address your concerns in accordance with applicable law.